Customer Survey

How Did We Measure Up?
 
Please Fill in the box below with your name, address, phone number, and email address.(e-mail address optional) *
 

Did you get other estimates before deciding on our company? *
  Yes
  No

Why did you decide on our company to do your work for you?(check the primary one) *
  Reputation
  Recommendation
  Warranty
  Best value for the money
  Product Features
  Other

If other, please specify
 

How did you hear of or company?(check one) *
  Direct Mail
  Radio
  Telephone
  TV
  Friend
  Newspaper
  Home Show
  Yellow Pages
  Other

If you selected other or Yellow Pages. Please specify.
 

On a scale of 1 to 5 with 5 being Very Satisfied and 1 being Very Unsatisfied, please rate your overall satisfaction with your job? *
 

Would you Recommend our company to your friends and neighbors? *
If you answer yes to this question and already know of someone that could benifit from our services, please visit www.affordablewindows.net/refferal.html or fill out the box below with there name, address, phone number, and services that might interest them. (Please see the bottom of this survery for an outline on our referal program). Thank You
  Yes
  No

Customer Refferal Program:
Under 5 windows.....................$25.00, 6 to 10 windows.....................$50.00, 11 plus windows.....................$75.00, Vinyl Trim & Gutters........................$50.00, Vinyl Siding (Full House)..............$100.00, Roofing...........................$50.00.
 

Are there any additional remodeling projects that your are planning on doing in the next 7 years. (Check all that apply)
  Windows
  Garden Window
  Basement Windows
  Bay / Bow Window
  Roof
  Soffit / Fassia / Gutters
  Siding
  Entry / Storm Doors
  Patio Door
  Other

If other please specify.
 

Approximate age of your Home?
  0-10 Years
  11 - 20 Years
  21 - 30 Years
  31 - 40 Years
  41 - 50 Years
  51 plus

Approximate value of your home?
  0 - 100,000
  100,001 - 200,000
  200,001 - 300,000
  300,001 -400,000
  400,001 - 500,000
  500,001 plus

Did our installer show you how to operate your new windows?
  Yes
  No

Where our installers courteous?
  Yes
  No

Did we do everything that we agreed to do?
If No please explain in the box below.
  Yes
  No

 

Were you pleased with the overall quality of work done for you?
If No please indicate your concern in the box below.
  Yes
  No

 

Additional Comments:(Please be as candid as possible)
Your comments may be used in our future marketing efforts.